Kicking Off RetailReady EDI with Retailers

Last updated: September 7, 2026

Before RetailReady can kick off EDI testing, you need to send a kick-off email to the retailer to align on requirements and expectations, and to authorize your RetailReady team to work on behalf of your account.

If you're starting a relationship with a new retailer, use the New Partnership email below. If you're switching from an existing EDI provider to RetailReady EDI, use the Migration email instead.

Address the email to your retailer contact and their EDI team, with your RetailReady onboarding specialist and onboarding@retailreadyai.com in CC.

Once the email is sent, your onboarding specialist will take it from there and loop you back in when needed.

Subject

EDI Requirements Needed for <Retailer>

New Retailer Email

Hello,

To start our EDI onboarding with you, we need the following information:

  • Your ISA ID and Qualifier (Live and Test)

  • A contact email for EDI

  • The list of transactions types

  • Your EDI requirements for each transaction type (guidelines, implementation guides or specifications)

  • Your testing requirements (testing scenarios)

  • Test transactions

  • Your connectivity requirements (AS2, FTP/SFTP, VAN)

We are looking forward to testing and trading with you soon!

Please reply to this email with the above information at your earliest convenience.

Cheers,

Migrating

Retailer

Email

Hello,

We are migrating our EDI traffic to leverage RetailReady.
During this migration effort, we’d like to double check our EDI implementation follows your latest requirements and update our connection to you, so we need the following information:

  • Your most up to date EDI requirements (guidelines, implementation guides or specifications)

  • Your connectivity requirements (AS2, FTP/SFTP, VAN)

    • If you’re connected to us through AS2, can you send us your AS2 ID, URL and certificate?

    • If you’re connected to us through FTP/SFTP, can you send us your server details and credentials?

    • If you’re connected to us through a VAN, we’d like to connect using AS2 or FTP/SFTP. Is this possible?
      If not, we’d like to use a different ISA ID with you to help with our VAN provider migration.

Unless you have updated your requirements, we plan to apply the same mapping logic, so transactions you’ll receive after the migration should be the same.

If you require us to test our EDI implementation with you, let us know your testing requirements (testing scenarios).

We are looking forward to completing this migration!

Please reply to this email with the above information at your earliest convenience.

Cheers,