Bulk Take off hold

Last updated: May 7, 2026

Bulk Remove Brand Hold

You can now remove multiple orders from hold at once, making it faster to process orders that are ready to move forward.

Who Can Use This Feature

Only Brand Administrators can use the bulk remove brand hold feature. If you're a 3PL user, you won't see this option.

How to Remove Orders from Hold

  1. Go to your Orders 'Table'

  2. Select the checkbox next to each order you want to remove from hold

  3. Look for the "Remove from Hold" button in the bulk actions toolbar

  4. Click the button to remove all selected orders from brand hold

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When the Remove Button is Available

The "Remove Brand Hold" button will only work when:

  • All selected orders are currently on hold

  • The orders are on hold only because of brand hold reasons

  • You have brand administrator permissions

When the Remove Button is Disabled

The button will be grayed out and unusable if:

  • Mixed order statuses: Some selected orders are on hold and others are not

  • Multiple hold reasons: Orders have other types of holds in addition to brand hold (such as Create SKU tasks)

  • No orders selected: You haven't selected any orders yet

Understanding Error Messages

"Selected orders have different statuses"

This means you've selected both orders that are on hold and orders that aren't. Only select orders that are currently on brand hold.

"Some orders have additional hold reasons"

This means at least one selected order is on hold for reasons beyond just brand hold. These orders need individual attention to resolve other hold issues first.

"Access denied"

You don't have permission to remove brand holds. Contact your administrator if you believe you should have access.

What Happens After Removing Hold

Once you successfully remove orders from brand hold:

  • The orders will move back to normal processing

  • They'll appear in the regular workflow queues

  • Warehouse staff can begin picking and packing these orders

  • You'll see a confirmation message showing how many orders were updated

Tips for Success

  • Check order details first: Make sure orders are ready to be released before removing the hold

  • Select similar orders: Choose orders that are all in the same hold status for best results

  • Work in batches: For large numbers of orders, process them in smaller groups

Need Help?

If you're having trouble with the bulk remove feature or think you should have access but don't see the button, contact your system administrator.