How to Acknowledge a PO

Last updated: July 26, 2026

When you receive a purchase order (PO) from some retailers, you need to confirm you've received and accepted it before fulfillment can begin. This article shows you how to acknowledge a PO in RetailReady, which generates and sends an EDI 855 acknowledgment back to the retailer, confirming the order is accepted.

Acknowledging a PO

  1. Open up your RetailReady Dashboard, and navigate to 'Orders' tab on the Left Hand Side.

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  2. Navigate to the order you would like to acknowledge (Note: the order will be placed on hold until acknowledged)

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  3. Acknowledge the PO

    1. Navigate to the three dots in the corner, select 'Acknowledge Purchase Order', click 'Save and Acknowledge'

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    2. Partially Acknowledge:

      1. Navigate to 'Edit Items'

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      2. Adjust the necessary quantities, then click 'Save & Acknowledge'

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FAQ

Can I auto accept every PO?

Yes! Just reach out to your onboarding manager to have that set-up.

What if I had already accepted a PO acknowledgement, can I edit and resend?

Yes!

Do I need to adjust the acknowledgement type if I have migrated my connection from an EDI provider to RetailReady?

No, it is now all handled in RetailReady!