The Zebra printer allows RetailReady to print labels on demand while you go through the pack out process in the warehouse.

Hardware Selection

Zebra Printer Selection

We officially support the ZD4A042-D01X01EZ model (must be bluetooth and wifi enabled).

All other models are considered compatible, but we do not provide setup, configuration, or troubleshooting support for those devices.

Supported Printer:

• ZD421 SKU/Part Number:  ZD4A042-D01X01EZ. (This is our recommended printer)

  • Link to order

Compatible Printers:

• Industrial Printers: 

  • ZT200 Series

  • ZT220, ZT230, ZT410, ZT420, ZT510, ZT610, ZT620, ZT410R, ZT420R, ZT610R, ZT620R

• Desktop Printers: 

  • ZD500

  • ZD420, ZD421, ZD500, ZD620, ZD500R, ZD620R

  • GK420d, GK420t, GX420d, GX420t, GX430t

• Mobile Printers: 

  • QLn Series, iMZ Series, ZQ500 Series

  • ZQ Series

  • ZR Series

  • ZQ310, ZQ320, ZQ510, ZQ520, ZQ600

Label Selection

4x6 Thermal labels will be required for this setup. We recommend purchasing those here.

Tablet Selection

We recommend purchasing a newer generation iPad to ensure that the device stays compatible for the foreseeable future (no older than 2 years).

Printer Setup

App Download

Download the "Zebra Printer Setup Utility" app

Connect Zebra Printer to the internet

1. Open the Zebra printer app and click "Discover Printers"

2. This will open a column on the left side of your screen. Wait a moment while your device searches for nearby printers. Once this finishes searching, the available printers will be shown.

3. Find the serial number on the bottom of your printer and click on the option with the matching number.

4. If you are connecting to a mobile printer, you will be asked to pair the mobile printer to your device. Select "Pair" on the bluetooth pairing notification pop up that appears on your device.

5. Once you have successfully connected to your printer, you must connect the printer to WIFI. Do this by clicking "Connectivity Settings" on your device.

6. Click "Wireless".

7. Click next on the following two screens. The required information should be pre-populated.

8. Enter your WIFI network name under "ESSID", then select WPA PSK under "Security Mode" and click next.

9. Enter your WIFI network password and click "Next". This will log in the printer into your WIFI network. Then on the next page click "Apply".

10. In the pop up titled Restart Printer click "Restart". Once the printer has finished restarting, you will need to connect to the printer again from the Discovered Printers list in steps 3 and 4.

11. The next step is to download the .txt enrollment file. Download this file on the device with the Zebra Printer Setup app.

12. Now we will connect the printer to your RetailReady mobile app. Start by selecting your printer from the discovered printers list.

12. Select "Available Files" and the Enrollment.txt file

14. Select “Send to Printer”. The lights on your printer should flash to orange or red and then back to green.

You may get a communication error. If so try to send the Enrollment.txt file again. The pairing may be successful even if you get a communication error.

Connect Printer to your RetailReady dashboard

1. Open your RetailReady web dashboard and navigate to settings. Select "Printers".

2. Click the 3 dots in the corner and select "Add Printer".

3. Fill out the form. Name your printer, then add your printers serial number in the Serial Number field. Then locate the part number on your printer. The DPI field is determined by the digit before the dash in the part number.

   1. A digit of 2 = DPI 203

   2. A digit of 3 = DPI 300

   3. A digit of 6 = DPI 600

Click "Save" once this is compete

4. On your printer from the list, select the three dots, then send test file to printer, then click send test zpl.

   Note: if the label does not print out reach out to your onboarding manager.

Set Up Pdf Printing

ZQ630

1. Navigate to home icon

2. Navigate to languages (the bottom left icon).

3. Click the right button until you get to "Emulation".

4. Then use the up and down arrows the find where it says "PDF"

5. Click "Use"

6. The printer should now restart and you are ready to print using PDF!

ZD421/ZT411

1. To start setup for these printers, navigate to this site.

2. Scroll down to “Factory Installed Printer Emulations”.

   

3. Click "Download".

4. Unzip the file by clicking into it

5. Send the PDF file to your device with the Zebra app. (You can use airdrop, email etc...)

6. Open the Zebra Printer App on your device and navigate to "Discovered Printers".

7. Choose the correct printer based off serial number.

8. Once the printer connects, click on available files.

9. Choose the file that you downloaded to your device “Virtual-Dev-PDF”.

10. Click "Send to Printer"

11. Once this is finished, it will say "Restarting Printer". Your printer is now ready to print via PDF! Test this by navigating to your printer in printer settings on the RetailReady Dashboard. Click the 3 dots next to your printer, then "Send test file to printer" then "Send test pdf".

This should print your test label! If nothing prints please contact your onboarding manager for assistance.

Zebra Support

If there are any unaddressed issues or further questions, please contact Zebra support. (877) 275-9327

FAQs

What do I do if my printer is not showing up in the "Discovered Printers" list?

If your printer is not showing in the drop down, hold the feed button on the printer, then click discover again.

What if I am packing out and printing from a desktop?

Printing from a desktop still requires you to follow the steps listed in this guide. Instead of downloading the Zebra app on the device being used for pack out, you may install on any mobile device. This is needed to establish the connection to the printer.

Why does the Virtual-Dev-PDF file say it is too large?

If you are seeing this message, you may need to use an alternate file. Try sending this .txt file directly to your printer from the mobile app. This will enable PDF printing!